Specialist, Data Centre Site Operations

About STTGDC

Be part of a global leader in data centre solutions

STTGDC is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STTGDC

STTGDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

🌟 Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

📈 Opportunities for growth: At STTGDC, we don’t just offer roles – we cultivate long-term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

Job Description

Support the organisation's data centre services through active 24x7 monitoring of the infrastructure

Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA

Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc

Deliver ITIL compliance process conformance for incident, problem and change management

Ensure effective implementation of safety, security and customer support policy and procedures

Coordinate and provide support to contractors and vendors as well as inspecting completed work

Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services

Participate and support internal and external audits for internal stakeholders and customers

Generate accurate and regular reports when required

Any other duties or project as assigned by the Management

Requirements

ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field

At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering

Possess general knowledge of M&E and Network Critical Infrastructure

Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc

Meticulous team player with the ability to work under pressure in a fast-pace environment

Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary

STT GDC Pte Ltd (“STTGDC”) is a data centre provider headquartered in Singapore. With a global platform of data centres in the world’s major business markets across the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. STTGDC offers a full suite of best-in-class, highly scalable and flexible data centre solutions, connectivity and support services that best meet customers’ current and future colocation needs.

STTGDC, together with the group of companies, has a global strength matched by our local expertise – teams on the ground who know their home markets best and ensuring that every one of your data centres is developed and operated consistently according to our strictest global standards by our Technology and Centre of Operational Excellence teams, no matter where it is located.

Led by an experienced team, STTGDC brings together colocation facilities built to most stringent industry standards, together with scalable end-to-end data centre solutions, connectivity, support services, and cloud infrastructure solutions. Expanding our global platform and providing data centre solutions with flexible commercial terms are our strategic priority, in enabling our customers a greater access worldwide and ease of deployment.