Specialist, Data Management Centre

About the role

Responsible for maintaining accurate and updated employee records in a high volume and fast moving environment of at least 18000 personnel, while in compliance with Service Level Agreement mutually agreed with Business Partners.

Key responsibilities

• Maintains accurate and updated employees' records in a high volume and fast moving environment of at least 18000 personnel, while in compliance with Service Level Agreement mutually agreed with Business Partners
• Maintains the HR system and along with IS, to participate in upgrades of the system
• Supports the automation efforts in areas of service design, process improvement and user acceptance testing
• Work closely with the Compensation & Benefits Team and as well, IS Team on updates / service request arising from HR Policy changes
• Prepare monthly / ad-hoc reports for HR, Business Units and Management Team
• Attend to and resolve queries and requests while maintaining a confidential work environment
• Liaise with internal and external auditors on employee data and headcount matters
• Perform any other tasks as assigned

About you

• A Diploma or equivalent, preferably in Human Resource Management or Information Technology
• Preferably with 2 – 3 years of HR or business administrative experience in a Shared Service environment
• Ability to work under pressure in a fast paced environment
• Matured and independent team player, self-motivated and creative with problem-solving skills
• Service –oriented mindset coupled with strong communication and interpersonal skills
• Knowledge of SAP will be an advantage

About us

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential.