Specialist, Facility Billing

Role Summary Performs a variety of hospital invoicing activities and related tasks in order to recognize the contracted reimbursement within net payment terms. This position will be responsible for navigating the electronic medical record (EMR) and billing systems to obtain and/or produce and transmit the documentation required by the applicable contracted facility.

Responsibilities

• Understand and comply with all company invoicing/accounts receivable and contractual regulations/policies
• Create and submit invoices to clients for the provision of medical services based on contractual specifications and case circumstances.
• Complete data and charge entry into billing system.
• Handle all follow-up items (purchase orders, payments, delinquent accounts, etc.) and customer inquiries. Communicate with customers via email and phone.
• Perform monthly accounts receivable and reconciliation activities.
• Establish new facility contacts and AR processes, maintain/foster current relationships

Qualifications/Education/Experience

• Advanced Excel experience
• Strong math aptitude
• Laser focus required with pinpoint attention to detail
• Ability to manage high volume of incoming correspondence while meeting daily invoicing goals. Must be highly organized and self-managed in a fast-paced environment.
• Excellent written and verbal communication skills required. Must be able to correspond professionally with all levels of management, internally and externally.
• Strong comprehension skills
• Must have customer service mind-set
• High degree of accountability, be able to accept constructive criticism.
• Able to function as a polite and cooperative team member with a positive attitude.

Bonus Experience

• Understanding of insurance policies and structure
• Previous Accounts Payable and Accounts Receivable experience

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