Specialist, GCEO Office and Strategic Projects

Job Summary

This role supports the GCEO through high-quality strategic advisory, deep market–customer intelligence, enterprise-level project leadership, and executive communication. The role delivers data-driven insights, leads CEO priority projects end-to-end, and produces decision-ready materials that strengthen the company’s strategic direction and business performance.

Key Responsibilities:

(This role is benchmarked as Assistant Vice President / Vice President level.)

Advise CEO on enterprise strategy through market & customer intelligence and P&L insights

• Act as a strategic advisor to the CEO by providing recommendations on enterprise-level strategic choices grounded in customer insight, market dynamics, and P&L impact.
• Analyze and highlight key gaps, opportunities, and risks for the CEO ahead of market visits, including customer pain points, competitive positioning, and business performance implications.
• Build and maintain a structured market & customer intelligence system, including recurring outside-in scans, customer/segment insights, competitor watch, and monitoring of regulatory and macro-economic signals.
• Collect and synthesize data and qualitative insight from external sources (e.g., customer interviews, partners, industry experts, reports) to generate a holistic outside-in view that goes beyond BU-level perspectives.
• Serve as a “think tank” for the CEO on assigned topics, providing rapid analysis, scenario options, and insight-driven viewpoints to support decisions on key projects and strategic programs.

Own & lead priority CEO strategic projects end-to-end

• Lead and manage CEO-assigned strategic projects across multiple entities (e.g., Ascend, Thana, TDG), ensuring alignment with enterprise strategy, P&L impact, and long-term strategic moves.
• Drive key initiatives such as Mordee growth strategy, Krungsri banking partnership, and early-stage M&A idea exploration, from problem definition and analysis to solution recommendation and execution tracking.
• Structure project scopes, milestones, risks, and success indicators, ensuring clear governance and progress visibility for the CEO.
• Coordinate closely with CXOs and senior executives as primary stakeholders, enabling alignment, decision-making, and issue resolution across all workstreams.
• Conduct necessary research, financial analysis, stakeholder interviews, and market assessments to support strong business cases and CEO decision readiness.

Produce board-quality CEO memos, briefs, and executive presentations

• Develop high-quality CEO memos, narrative decks, decision notes, and executive presentations that clearly articulate strategic context, business implications, and recommended actions.
• Prepare pre-reads and pre-meeting briefs for CEO, summarizing project progress, critical issues, key decisions required, and enterprise-level trends affecting the company.
• Translate complex analysis into concise, evidence-based insights with clear messaging, structured reasoning, and well-supported recommendations.
• Ensure all materials include explicit next steps, accountable owners, milestones, and timelines to enable fast, informed decision-making.
• Maintain consistency, accuracy, and executive-level storytelling suitable for Board members, CXOs, and senior stakeholders.

Qualifications:

• Bachelor’s/Master’s in Business, Economics, Strategy, Finance, or related field.
• 5–7 years of experience in strategy and/or commercial roles such as management consulting, corporate strategy, business unit strategy, or commercial excellence.
• 2–3 years of frontline commercial or operational execution experience, with proven ability to translate strategy into on-the-ground results.
• Demonstrated P&L understanding and a track record of delivering initiatives that drive revenue growth, margin improvement, or overall business performance.
• Exposure to the telecom, technology, or digital ecosystem strongly preferred, with the ability to navigate fast-changing markets and emerging business models.
• Strong analytical, communication, and stakeholder management skills; comfortable working directly with senior executives and cross-functional teams.
• MBA, or equivalent senior‑level strategy/commerce credentials.
• Strategy toolkit: Market sizing, segmentation, competitive analysis, portfolio strategy, scenario planning.
• Commercial & P&L acumen: Pricing, unit economics, CLV, channel economics, cost‑to‑serve, investment trade‑offs.
• CEO‑level memos and presentations; sharp synthesis and storytelling.
• Execution leadership: Sprint design, OKRs, governance, benefit tracking; influence without authority.
• Excel (advanced), PowerPoint (advanced); Power BI/Tableau and SQL/Python (nice-to-have)
• Domain: Understanding of telco/tech economics (ARPU, churn, network capex, spectrum/licensing) preferred

Location: True Tower 1, Ratchadaphisek Rd.