Specialist, General Liability

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

*We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.

Job Description

The adjuster will learn the claims handling process and develop skills to examine, investigate, and resolve liability claims. The adjuster will primarily handle claims concerning customer property damage and Pilot property damage. The adjuster will also examine and investigate guest behavior type claims and will be introduced to handling a limited number of bodily injury claims as skills develop.

In this role you will:

1. Examine and investigate customer property damage claims as well as Pilot property damage claims
2. Maintain an efficient diary of pending claims with an emphasis on continuous improvement of individual claim closure rate
3. Develop an understanding of the investigation process, seeking guidance from adjuster II's, senior adjusters, and management
4. Perform other required duties based on the needs of the team

• High school diploma or equivalent certification required
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship
• We are seeking applicants with a local presence in Knoxville, TN, or the surrounding communities.

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines