Specialist II - Digital Solution Architect - Loyalty Platform

Technical Skills

• Digital Solution Architecture and Enterprise Architecture
• Loyalty Platform / Loyalty Services Architecture and Implementation
• eCommerce Solution Design and Delivery
• MERN Stack (MongoDB, Express.js, React.js, Node.js)
• Microservices Architecture
• Single Page Applications (SPA)
• Mobile Application Integration
• Industry-standard Web Architecture Frameworks
• API Design and Integration
• Cloud-native and Scalable Application Design
• IT Governance, Architecture Standards, and Delivery Processes

Domain Expertise

• Loyalty Program Transformation and Modernization
• Customer Engagement and Rewards Platforms
• Retail and Digital Commerce Solutions

Good-to-Have Skills

• SAP CRM
• Customer Relationship Management (CRM) Solutions
• SAP Commerce / Hybris exposure
• Retail Industry Experience
• Digital Transformation Programs
• Agile / SAFe Methodology
• DevOps and CI/CD Practices

Key Responsibilities

• Design and govern end-to-end architecture for Next Generation Loyalty Platform initiatives.
• Support the 2026 Loyalty Transformation Tribe and standalone digital projects.
• Define scalable, secure, and high-performing solution architectures for digital and eCommerce applications.
• Collaborate with business, technology, and delivery teams to align architecture with business objectives.
• Lead integration design across web applications, mobile platforms, loyalty systems, and enterprise applications.
• Ensure adherence to enterprise architecture standards, governance, and delivery best practices.
• Provide technical leadership and guidance to development and product teams.

Preferred Candidate Profile

• 12+ years of experience in Solution Architecture with strong digital and eCommerce expertise.
• Proven experience delivering Loyalty Platform implementations or modernization programs.
• Strong understanding of modern web technologies, microservices, and mobile integrations.
• Experience working in large-scale enterprise transformation programs.
• Excellent stakeholder management and communication skills.

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