Specialist – Infrastructure System

Job Description

Key Responsibilities

• Support and troubleshoot integrations across POS, F&B, Tenant, and other business systems.
• Monitor transaction flows, interfaces, and system availability.
• Investigate integration issues, transaction errors, and system abnormalities.
• Coordinate with internal IT teams and vendors for incident resolution.
• Support system implementation, testing, deployment, and production operations.
• Support Data Center operations and prepare system logs for audit requirements.
• Monitor on-premise and cloud systems and provide initial troubleshooting.
• Support shift-based monitoring operations as required.

Qualification

• Bachelor’s degree in Computer Engineering, Computer Science, IT, or related fields.
• Experience in System Integration, Application Support, System Operations, or Infrastructure.
• Knowledge of Windows/Linux, networks, databases, and cloud environments.
• Experience with POS, retail, F&B, tenant, or payment systems is an advantage.
• Strong troubleshooting, analytical, and communication skills.
• Able to work in shifts.