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Specialist, Learning Operations and Certifications

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Hybrid

Specialist, Learning Operations and Certifications

EY

Specialist, Learning Operations and Certifications

1 month ago

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Important information


Contract type:

Permanent

Location:

Sofia, Bulgaria

Work mode:

Hybrid

Published on:

17 September 2026

What they need


At EY, you’ll have a chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity In this role you will support Europe Central Country teams with learning administration.

Your Key Responsibilities As a Learning Operations Specialist you will:

  • Support with the coordination of internal training events such as NSP, NMADP, NSMADP for Europe Central region
  • Support the administration of qualifications such as ACCA for EY entities from the Europe Central region
  • Produce virtual events in MS Teams
  • Develop and support SP sites upon request of Learning LDCs
  • Administer learning activities in Learning Management System – Success Factors
  • Perform other administrative and organizational activities related to learning and development, when necessary.
  • Work with Junior Colleagues: train them, guide them, delegate tasks and ensure quality of their work
  • Facilitate trainings for the team on relevant topics
  • Actively participate in recruitment campaigns for Junior Staff
  • Provide timely and effective feedback to team members
  • Share knowledge with the team
  • Act as a counselor to a Junior team member, when applicable.

Skills And Attributes For Success

  • Strong attention to detail
  • Proactive problem solver
  • Ability to interact well with people at all levels within the firm
  • Strong team player with an enthusiastic, can do approach
  • Resourcefulness, attention, time management, responsibility, pro-activeness.
  • Strong work initiative and the ability to adapt to new challenges and ideas

To qualify for the role, you must have

  • Educational background: Bachelor’s degree or a university student.
  • Fluent English language proficiency.
  • Accuracy and attention to detail.
  • Advanced skills in MS Word, Excel, PowerPoint.
  • Demonstrates integrity and accountability.
  • Professional experience: 3 years in the field of certification and internal learning programs management.
  • Advanced skills in learning management systems, especially Success Factors

Other Skills Required

  • Having work experience in learning/development/talent operation teams is a plus.
  • Strong attention to detail.
  • Proactive problem solver.
  • Ability to interact well with people at all levels within the firm.
  • Strong team player with an enthusiastic, can-do approach.

What We Offer

  • Work with a bright, friendly, and energetic team in multicultural environment.
  • Excellent opportunities for career growth, developing personal and business skills by working with some of the most well-known companies.
  • Learning and development programs and on-the-job training.
  • Competitive benefit package.

More specifically, you can expect*:

  • Supplemental health insurance plan*.
  • Additional days off*.
  • EY-sponsored sport activities card*.
  • Hybrid working model.
  • Referral program.
  • Personal travel and events reimbursement*.
  • Vouchers*.
  • Public transportation allowance*.
  • Subject to personal choice

Why choose us?

  • Because of the team – EY people are bright, friendly, and energetic.
  • Because of the company – EY is a very well recognized and proven international and local brand in the field of professional services.
  • Because of YOU – You will develop your personal and business skills by working on challenging projects with some of the most well-known companies, as well as through our extensive learning and development programs.

More information can be found here.

Please send your application in English.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The Exceptional EY Experience. It’s Yours To Build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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