Specialist - Non Conformity

Your Task

Continuous Improvement

• Use NC data to identify systemic weaknesses and improvement opportunities
• Lead lessons learned and feedback loops
• Contribute to process standardization and digitalization of NC workflows
• Promote a proactive quality culture and early detection of issues

Root Cause Analysis Corrective Actions:

• Lead and facilitate root cause analysis (RCA) (e.g. 5-Why, 8D, Fishbone)
• Define and track corrective and preventive actions
• Ensure effectiveness of implemented actions and prevent recurrence
• Drive structured problem-solving culture across project teams

NC Process Management:

• Manage the Non-Conformance (NC) process across all project phases
• Ensure proper identification, classification, and registration of non-conformities
• Monitor NCR lifecycle from initiation to closure, ensuring timely resolution
• Ensure traceability and documentation in the Quality Management System (QMS)

Cross-Functional Coordination:

• Collaborate with:
  • Engineering
  • Procurement Supply Chain
  • Construction/site teams
  • Quality and inspection teams
• Coordinate with project managers, PM operations, quality functions, engineering and change management on NCR resolution
• Ensure alignment across multiple stakeholders in complex NX environments

Reporting Performance Monitoring

• Track, analyse, and report:
  • NC volume, aging, and closure rates
  • Recurring issues and systemic trends
• Develop and monitor quality KPIs related to non-conformities
• Provide regular reporting to project and senior management

Your Profile

• Bachelor's degree in Engineering or Quality Management
• Very good English skills written and verbal (full professional proficiency)
• 8-15+ years of experience in
  • Quality management
  • NCR / non-conformance handling
  • Industrial environment, preferably wind or energy industry
• Strong experience with QMS and non-conformance processes
• Proficient software skills utilizing MS Office basic programs (MS Word, Excel, Outlook, PowerPoint), SAP, and QMS systems
• Six sigma / Lean Management
• Root cause analysis and problem-solving
• Strong analytical and data-driven mindset
• Stakeholder and interface management
• Process governance and compliance
• Ability to manage complex, cross-functional workflows
• Communication and influencing skills

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