Specialist - Operations

Key Responsibilities:

• Manage end-to-end PTL operations booking, pickup, hub, line haul, delivery POD.
• Manage and develop local 3PL/transport partners .
• Drive supplier performance, SLA/KPI adherence and service improvements.
• Monitor shipment visibility, exceptions, ageing, claims and customer escalations.
• Manage freight billing, rate cards, cost control and profitability.
• Drive MIS, dashboards, TMS/ERP updates and process improvements.
• Ensure transport, safety, statutory and documentation compliance.
• Coordinate with Sales, Finance, Procurement, IT, Customer Service Operations for business launches.

Candidate Profile:

• 48 years of experience in Transportation/Logistics.
• Strong hands-on experience in PTL/LTL 3PL operations .
• Experience in supplier management, commercial negotiation and cost control.
• Good analytical, communication and stakeholder management skills.
• Proficiency in Excel, MIS, dashboards and TMS/ERP .
• Bachelors degree in Engineering, Commerce, Logistics, Supply Chain or related field. MBA preferred.

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