Specialist, Operations

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

 

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Job Summary

We are looking for a team member with strong expertise in DG cargo handling, shipment execution, customer service, process excellence, and stakeholder management. The role is responsible for managing end-to-end DG booking activities, resolving complex operational issues, supporting customer’s DG bookings, ensuring regulatory compliance, and contributing to continuous process improvements.

Job Summary

We are looking for a team member with strong expertise in DG cargo handling, shipment execution, customer service, process excellence, and stakeholder management. The role is responsible for managing end-to-end DG booking activities, resolving complex operational issues, supporting customer’s DG bookings, ensuring regulatory compliance, and contributing to continuous process improvements.

Key Responsibilities

Operations Excellence

• Manage end-to-end Dangerous Goods (DG) booking activities and approvals.
• Ensure compliance with company policies, IMDG regulations, and customer requirements.
• Resolve complex operational issues and booking discrepancies.
• Support Customer’s DG bookings and provide timely operational guidance.
• Drive process standardization and continuous improvement initiatives.
• Monitor operational performance and ensure quality deliverables.

Stakeholder & Customer Management

• Act as a key point of contact for internal and external stakeholders.
• Build strong working relationships across functions to drive operational excellence.

Additional Requirements

• Willingness to work in a 24/7 rotational shift environment.
• Availability to work on weekends and public holidays as per business requirements.

Ability to support critical business operations during peak volumes and project implementation

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

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