Specialist, PD Process & System Management

Imagine being a Specialist, PD Process & System Management at the world’s most loved jewellery brand. If you’re passionate about transforming processes, improving systems, and driving operational excellence, you could be our next Specialist, PD Process & System Management at Pandora Crafting & Supply.

We love that you will…

• Identify opportunities for process and system improvements across existing end-to-end (E2E) processes.
• Conduct research and analysis on next-generation PLM systems and coordinate with vendors for product demonstrations and evaluations.
• Collaborate with Process Development (PD), IT, and Finance teams on new initiatives, including business case analysis, system design, development, User Acceptance Testing (UAT), and implementation.
• Support the adoption of new processes and systems through user training, user role and access management, and change support.
• Act as a bridge between business and IT teams to support process optimization and new system development.
• Monitor and support continuous improvement initiatives to enhance process efficiency and system effectiveness.

We love that you are…

• Bachelor’s degree or higher in Business Administration, Industrial Engineering, Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in process optimization and As-Is / To-Be process mapping, preferably in the manufacturing industry.
• Minimum 2 years of experience in data analysis and translating data insights into actionable improvements.
• Minimum 2 years of experience working on software development or system implementation projects in collaboration with IT teams.
• Experience with PLM or ERP systems such as FlexPLM, Microsoft Dynamics AX, or SAP is a plus.
• Proficiency in Microsoft Office applications, particularly PowerPoint, Visio, and Power BI.
• Experience with Jira or other project management tools is preferred.
• Good command of both written and spoken English and Thai.
• Strong communication and cross-functional coordination skills.
• Strong problem-solving, analytical, and process improvement capabilities.
• Growth mindset with a strong commitment to continuous learning and improvement.
• Proactive, adaptable, and able to work effectively in a fast-paced environment with a strong sense of urgency.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.