Specialist - Planning

The Specialist - Planning is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly.

Main Duties and Responsibilities

• Analyze the market, forecast product demands, set sales and supply plans by country of operation;
• Control and manage supply and inventory at all levels;
• Provide the supply chain team with relevant reports and data for planning related activities and meeting customers demands;
• Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions;
• Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned;
• Manage and process customers order in accordance with forecasted demands;
• Fulfill orders once released from credit;
• Update customers and internal stakeholders on order backlogs and information;
• Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
• Handle customer complaints in coordination with concerned departments;
• Manage CRM system, tools and processes and optimize workflows to increase effectiveness.

Desired Candidate Profile

• Bachelor s degree in Business Administration, Economics or any other related field
• Minimum 3 4 years of relevant experience in Supply and Demand Planning.
• Strong Demand Planning experience , including volume management and a good understanding of distribution channels in Egypt.
• Experience in Supply Planning , including inventory planning, warehousing operations in Egypt, and the development of supply plans.
• Strong control, reporting, and analytical skills .
• Advanced proficiency in Microsoft Excel and hands-on experience with ERP systems .
• Previous experience within the FMCG and/or Distribution industry is a must .
• Experience managing or planning for Apple products is highly preferred.