Specialist - Quality Logistics Analytics and Support

LOCATION: Chennai

DEPARTRMENT: QHSE(Quality, Health, Safety & Environment)

YOUR TASKS:

Give technical and quality support to:

• The Outbound field support staff working in the different locations where wind turbine components are handled.
• The pool of surveyors verifying vessel loading and unloading
• External contractors participating in the transportation chain, from factory to installation site.
• All Nordex internal staff needing technical or quality support regarding transportation.
• Performance management for transportation, measuring manufacturing , road transport companies, ports of origin and destination, tools and components. Dashboards and KPI creation and analysis.
• Identification of repetitive problems and continues improvement action.

Cross-department collaboration:

• Logistics Operations: Support on Quality topics with the operational activities during pre-run, main-run, and final-run phases.
• Logistics Engineering: Any issue related to current or in development transport requirements established by Logistics Engineering department.
• Logistics Strategy: Identify improvements or changes to be presented in Logistics Committee, contribution to continuous improvement initiatives.
• Installation Quality Assurance: supporting on transportation technical topics and support on root cause analysis and corrective actions when needed.
• SQA (Supplier Quality Assurance): Alignment of transport-related issues linked to supplier manufacturing processes.
• BQA (Blade Quality Assurance): Alignment with blade manufacturing aspects impacting transport quality and integrity.
• Accounting: prepare and communicate claims and handover all relevant information to initiate the invoicing process

YOUR PROFILE:

• Background in quality management and non-conformity management.
• Proficiency in claim management process
• Analyse technical reports and checklists, cluster, and process data (Ability to manage KPIs and performance monitoring for logistics quality activities).
• Ability to manage KPIs and performance monitoring for quality logistics activities.
• Proficiency in ServiceNow, Upvise, MS Office Suite, Team Center; familiarity with ERP systems and digital quality platforms.
• Ability to conduct problem solving activities, technical analysis and investigations, root cause analysis, and propose corrective actions.
• Detail-oriented and committed to maintaining Nordex quality standards.
• Fluent in English & Tamil (spoken and written); additional Hindi languages is a plus.

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.