Specialist - Software Engineering

Location: Bengaluru

Experience: 5–7 Years

About The Role We are seeking a Salesforce Agentforce Senior Developer with strong hands-on expertise in Salesforce Platform, Agentforce, Einstein AI, and Data Cloud . The role focuses on developing AI-powered automation, agent-driven workflows, and enterprise Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud . The candidate will contribute to scalable development, integrations, testing, deployment, and Agile delivery.

Job Description The role involves designing and implementing Agentforce agents, actions, topics, prompts, instructions, and guardrails to support customer service, sales, and internal operations. The developer will build intelligent automation using Agentforce, Flow, Apex, and Salesforce Platform capabilities while supporting use-case discovery, prototyping, testing, and deployment.

The position also requires strong Salesforce development skills across Apex, LWC, Aura, Visualforce, and Flows , along with the ability to build reusable components and maintainable applications. The developer will configure and customize Sales Cloud, Service Cloud, and Experience Cloud solutions.

The candidate will develop integrations using REST/SOAP APIs, Platform Events, and middleware , while supporting Data Cloud and AI-ready customer data initiatives. Responsibilities also include testing, CI/CD support, production troubleshooting, code reviews, technical documentation, and collaboration with Architects, Technical Leads, Business Analysts, and Project Managers.

Key Responsibilities

• Design and configure Agentforce agents, actions, topics, prompts, instructions, and guardrails.
• Build AI-powered automation using Agentforce, Flow, Apex, and Salesforce Platform.
• Develop custom Salesforce solutions using Apex, LWC, Aura, Visualforce, and Flows.
• Configure and customize Sales Cloud, Service Cloud, and Experience Cloud.
• Develop Salesforce integrations using REST/SOAP APIs, Platform Events, and middleware.
• Support Data Cloud integrations and AI-ready customer data initiatives.
• Perform testing, deployment validation, production troubleshooting, and ongoing enhancements.
• Participate in Agile ceremonies, code reviews, solution discussions, and technical knowledge sharing.

Required Skills

• Salesforce Platform Development.
• Salesforce Agentforce and Einstein AI.
• Apex, Lightning Web Components (LWC), Flows, and SOQL.
• Salesforce Security Model.
• Prompt Builder and AI-powered automation.
• REST/SOAP APIs and Salesforce integrations.
• Salesforce Data Cloud fundamentals.
• Git-based source control and DevOps practices.
• Debugging, troubleshooting, and problem-solving.
• Agile/Scrum delivery experience.

Preferred / Good To Have

• Salesforce Platform Developer II certification.
• Salesforce AI Specialist certification.
• Salesforce Agentforce Specialist certification.
• Salesforce Administrator Certification.
• Salesforce App Builder Certification.

Mandatory Skills

• Aura
• Salesforce Apex
• Salesforce Lightning Web Components (LWC)

Candidate Profile

The ideal candidate will have 5–7 years of Salesforce development experience with strong hands-on expertise in Apex, LWC, Agentforce, Flow, integrations, and Salesforce Platform technologies . The candidate should be comfortable working in Agile environments, collaborating with technical and business teams, troubleshooting complex issues, and contributing to enterprise-grade Salesforce solutions.

Benefits Package

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive work environment
• The opportunity to work on exciting and challenging projects with leading clients