Specialist, Technology Operations, India

Mandatory Skills

• Experience in both On-Premise and Cloud Infrastructure
• Windows Server: 2016, 2019, 2022, and 2025
• Linux Server
• Azure Cloud
• Azure Web Applications
• Active Directory
• DNS and DHCP
• VMware and Hyper-V
• SAN or NAS
• Storage and Backup
• Exchange
• Azure App Service
• App Service Plan
• Azure Data Factory (ADF)

IT Infrastructure Platform Management

Design, implement, maintain, and optimize IT infrastructure platforms to support critical business applications and services, ensuring secure and efficient network communication across the organization and with our US client IT systems.

• Monitoring and Troubleshooting: Analyze performance trends, identify potential risks, and propose optimization recommendations.

• Capacity Assurance: Propose capacity expansion plans and support implementation.

• Procurement Coordination: Ensure technical specifications meet business needs.

• Procurement Budget Planning: Collect budget data and provide supporting rationale.

• Innovative Solution R&D: Research and evaluate new technologies and provide solution proposals.

• Solution Iteration and Upgradation: Identify potential issues in daily operations and suggest iterative solutions.

• Solution Implementation: Deploy and configure solutions.

• Automation: Design complex scripts and optimize existing tools.

• Resource Integration: Perform system integration operations.

Security Assurance:

Safeguard the organization's IT infrastructure from threats and vulnerabilities by deploying and implementing robust security measures, patch updates, and protocols to ensure comprehensive security assurance.

• Security Monitoring: Analyze logs and identify potential risks.

• Threat Mitigation: Design response strategies and coordinate mitigation resources.

• Incident Resolution: Handle unprecedented issues and document them.

• Incident Management: Summarize and verify incident info, analyze root cause, and propose improvements.

• Preventive Measures: Recommend or define prevention measures.

• IT infrastructure BCP Development: Draft BCP plans and suggest test approaches.

• BCP Drill: Evaluate drill results and suggest improvements.

• Compliance Adherence: Assist in preparing audit materials and improvement reports.