If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

Logistics Workflow Analyst

Department: Operations & Distribution * Employment Type: Full-time

Job summary

This role is responsible for maintaining and improving product workflow by analyzing and developing logistics plans impacting production, distribution, and inventory. It creates and reviews procedures for distribution and inventory management and ensures continuous product flow from vendors to customers for both inbound and outbound functions. The position enhances order workflow using the Warehouse Management System (WMS) and manages outbound volume demands by balancing teammate capacity with customer orders.

Primary responsibilities

• Monitor WMS: Assess Warehouse Management Systems to determine optimal order waves that maximize workforce efficiency against outbound volume demands.
• Resolve workflow inefficiencies: Identify and correct issues between inbound and outbound shipments.
• Root cause & corrective action: Investigate planning concerns, determine root causes, and expedite corrective actions.
• Accurate communication: Ensure complete and accurate information is communicated to teams executing the work.
• Systematic planning: Use WMS to analyze and plan orders in accordance with the planning schedule.
• Prioritize & monitor workload: Track daily work to ensure timely completion and fulfillment of customer requirements; maintain records for inbound/outbound deliveries and develop strategies to resolve discrepancies.
• Shift planning & scheduling: Plan work to be completed each shift and schedule all outbound orders in company systems.
• Coordinate order processing: Collaborate across systems and personnel to ensure efficient order processing.
• Yard-to-dock flow: Direct the movement of vessels between the yard and dock doors.
• Other duties: Perform additional tasks as required by the supervisor or manager.

Specific responsibilities

N/A

General qualifications

• Education: High school diploma or GED.
• Experience: 0-2 years of related experience.
• Communication: Strong written and verbal communication skills.
• Technical: Strong understanding of sorter control software.
• Equipment: Familiarity with materials handling and radio frequency equipment.
• Computer skills: Basic PC skills required.
• Microsoft Office: Working knowledge of Excel, Word, and Outlook preferred.
• WMS: Experience with Warehouse Management Systems preferred.

Specific qualifications

Travel: 0%

Requirements, Perks, and Benefits (CA - Salaried & CA - Hourly)

If the incumbent resides in the province of Quebec, Functional French (written and spoken) is required.

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift and carry items up to 50 pounds.

At FedEx, our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer-one that represents the diversity of our customers and the communities we serve. We foster respectful, safe, and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Job Disclaimer (Canada)

This job description is general in nature and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

The incumbent is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, successfully complete all recurrence training, maintain annual accreditations where applicable, and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

In the recruitment and selection process to fill this vacancy, Artificial Intelligence may be used.

Driving Requirements (If Applicable)

Candidates for positions that require driving as a core competency must have a valid driver's license (e.g., Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Candidates will be assessed through careful consideration of:

• Their current driver's abstract

• Their performance during application interviews

• Their performance on any driver competency assessments administered

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.