Splunk Developer

About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

Build the coolest tech for world’s leading brands

Solve complex problems – and learn new skills

Experience the power of transforming digital engineering for Fortune 500 clients

Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Job Summary

We are looking for an experienced Splunk IT Service Intelligence (ITSI) Engineer to design, implement, configure, and support enterprise monitoring and service intelligence solutions. The role will focus on leveraging Splunk ITSI to provide real-time visibility into IT services, infrastructure, applications, and business-critical operations.

The ideal candidate should have strong hands-on experience with Splunk Enterprise, Splunk ITSI, dashboards, service monitoring, KPI development, event management, correlation searches, and integrations with enterprise monitoring tools.

Key Responsibilities

• Design, implement, configure, and administer Splunk ITSI environments.
• Develop and maintain ITSI Services, Service Trees, Entities, Entity Aliases, and KPIs.
• Configure Service Analyzer to provide end-to-end visibility of business and technical services.
• Create and maintain Glass Tables for operational and executive-level monitoring.
• Develop KPI base searches, threshold configurations, and health scores.
• Configure ITSI Episode Review and event aggregation/correlation to reduce alert noise.
• Develop and maintain Correlation Searches, Notable Events, and Adaptive Thresholds.
• Integrate ITSI with monitoring and IT operations platforms such as ServiceNow, AppDynamics, Dynatrace, SolarWinds, Nagios, Microsoft SCOM, and other enterprise tools.
• Build Splunk dashboards and reports for infrastructure, applications, and business services.
• Troubleshoot ITSI searches, KPIs, services, entities, event ingestion, and performance issues.
• Work with application, infrastructure, network, cloud, and operations teams to onboard new services into ITSI.
• Define monitoring requirements and translate them into KPIs, service health indicators, alerts, and dashboards.
• Implement best practices for IT

**Location:**Bangalore (Hybrid)

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