Sports Bar - Server

Responsibilities:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Maintain the highest standard of professionalism when interacting with guests and co-workers.
• Have complete product knowledge, be able to describe all menu items, have basic wine knowledge, be able to suggest and present wine tableside, have basic liquor knowledge and able to garnish all beverages.
• Make specific suggestions and recommendations to increase guest check average.
• Responsibilities include taking orders from guests in a timely manner and correctly according to order given. Using the guests name when possible.
• Responsibilities include keeping work areas clean and organized.
• Use daily maintenance of all bar equipment.
• Responsibilities may include receiving funds.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Knowledge of all promotions and events.
• Ability to professionally handle situations that may arise due to intoxicated guests
• All other duties as assigned.

Work Environment:

The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $9.00 Plus Tips

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Experience

Preferred

• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws
• Able to work flexible shifts
• Read, write, speak, and understand English
• High School graduate or equivalent
• Must be able to successfully complete TIPS trained and receive a Basset Card
• Excellent customer service skills
• Respond to visual and aural cues
• Physically mobile with reasonable accommodations

Education

Required

• High School or better

Licenses & Certifications

Preferred

• IGB Level 3

Skills

Required

• Customer Service

Preferred

• Active Listening

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.