Sr. Account Manager (Auto Plastics/Resin)

**100% Onsite outside of client visits

Summary & Objectives

This position is responsible for the sale of Starex products and provides ongoing support to new business development. This position is expected to uphold the mission and values established by the organization and the New Business Development Team.

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage assigned accounts.
• Develop and increase sales revenue to meet assigned targets.
• Initiate and maintain the relationship with end-users and/or targeted customers with technical knowledge, account strategies, planning and administrative responsibilities to ensure a high level of customer satisfaction.
• Become actively involved in a new customer orientation and sales training programs.
• Act as a resource to customers in application development opportunities and proposals.
• Keep informed of new products, services, market trends, and other general information of interest to customers.
• Check on competitive activity and develop new methods of attaining targeted customers.
• Troubleshoot problems regarding products provided.
• Answer questions from customers and handle complaints.
• Meet the minimum sale criteria agreed in MBO.
• Perform other job-related duties and responsibilities as may be assigned from time to time.
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Supervisory Responsibility

This position does not have supervisory responsibilities but work with colleagues in the New Business Development Team.

Qualifications:

• Hold valid driver’s license for business trips
• Proficient in Excel, Word, Outlook
• Customer/Client Focus
• Presentation Skill
• Problem Solving/Analysis
• Business Acumen
• Initiative
• Communication Proficiency
• Strategic Thinking
• Dependable, punctual and reliable
• Professional manner and appearance
• Project Management

Education and/ or Experience:

• Bachelor’s Degree in Business/Chemical Engineering, Management or equivalent number of experience
• Must have 10+ years of experience with plastic resin sales or related field
• Professional sales training or certification a plus

Travel

Approximately 50% of overnight travel may be expected. Travel is primarily out-of-the-area and overnight travel may be expected.

Physical Demands: The physical demands and work environment characteristics describe here are representative of those that must be met by to successfully perform the essential functions of this job.

Physical Activity Required:

• Regularly required to talk or hear
• Regularly required to take motor vehicles and airplanes
• Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Ability to lift up to 20lbs

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you willing to work onsite 100% of the time outside of business travel?

Experience:

• Account management: 4 years (Required)
• Polymer/Resin: 5 years (Required)

Ability to Commute:

• Troy, MI 48084 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person