Sr. Account Manager

Sr. Account Manager – Energy Efficient Investments, Inc.

Merrimack, NH (throughout New Hampshire)

About Energy Efficient Investments, Inc. (EEI)

Energy Efficient Investments, Inc. (EEI) is a leading Energy Services Company (ESCO) specializing in the development, design, and implementation of comprehensive energy efficiency and general contracting projects throughout New England. We deliver innovative, cost-effective, and sustainable energy solutions for municipal, institutional, commercial, and industrial clients. EEI manages all aspects of project delivery—from engineering and construction through commissioning and measurement & verification.

Position Overview

The Sr. Account Manager plays a central role in business development and customer satisfaction from project sale to project completion, responsible for initiating, building and maintaining client relationships and ensuring satisfactory delivery of projects and services.

Key Responsibilities

Project & Construction Management

• Be the primary point of contact and build long-term relationships with customers.
• Present projects and solutions to customer boards, committees and personnel.
• Liaise between the customer, internal and external teams including project development, project managers, project engineers and subcontractors.
• With the Project Manager, plan, coordinate, and oversee project scheduling, procurement, materials delivery, subcontractor activities, and site logistics.
• Assist customers through email, phone, online presentations, screen-share and in-person meetings.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our services according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account/project metrics.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis with the goal of being awarded all clients new solar projects.
• Maintain clear communication with EEI management, staff, customers, subcontractors, vendors, and utility partners.
• Perform other duties as needed.

Safety & Compliance

• Each and every member of the EEI Team is responsible for site safety and compliance with all health and safety measures.

Qualifications

Education & Experience

• Minimum of five (5) years experience in either construction, energy engineering, performance contracting or mechanical construction.
• Knowledge of or experience with government or health care construction.
• Bachelor’s degree in a related field.
• Minimum OSHA 10; OSHA 30 preferred, or willingness to obtain.
• Some technical knowledge of mechanical, electrical, HVAC, building controls, and lighting systems.
• Some experience with commercial or institutional construction, energy efficiency projects, or performance contracting preferred.

Skills & Competencies

• Flexibility, independence and self-starter
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience in delivering client-focused solutions based on customer needs.
• Proficiency with Microsoft Office Suite.

Licenses & Credentials

• Valid driver’s license and willingness to travel throughout NH and attend off hour meetings.
• Must be able to pass criminal background (CORI/BCI) and other background checks required for public-sector work.

Benefits

• Competitive salary commensurate with experience
• Project performance bonus opportunities
• Health, dental, life, and disability insurance
• 401(k) with employer profit sharing
• Paid vacation, sick leave, and holidays
• Flexible Spending Account (FSA)
• Professional development and certification support

Equal Opportunity Employer

Energy Efficient Investments, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classifications.