Sr Account Manager, Eats Global (Sales Plan)

About the Role

The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald's, Subway & Yum! Brands.

As an Account Coordinator for Yum! Brands US, you will support the day-to-day operations of key merchant accounts by helping with onboarding, campaign execution, reporting, and operational tasks. You'll work closely with Account Managers, Senior Account Coordinators, and Customer Success Managers to ensure our partners are set up for success and that internal teams stay aligned and informed.

This role is ideal for someone who is highly organized, detail-oriented, and eager to learn how large-scale partnerships operate within a fast-paced, data-driven environment.

What will you do:

• Merchant Onboarding & Maintenance: Drive onboarding of new locations and supporting existing locations to ensure stores are live, enabled, and accurately represented across internal systems.
• Operational Support: Monitor core operational metrics to help ensure merchants maintain strong operational health, escalating trends or issues to senior team members as needed.
• Reporting: Pull and maintain recurring operational and marketing reports on a daily, weekly, and monthly basis, ensuring data accuracy and timely distribution to the account team.
• Issue Resolution: Support the resolution of merchant questions or issues by coordinating with internal teams, tracking progress, and escalating when appropriate.
• Project & Administrative Support: Assist with tracking projects and deliverables, preparing meeting materials, documenting notes, and capturing clear next steps to keep teams aligned.

Basic Qualifications:

• 1-3 years of experience in operations, customer support, account coordination, or a related role.
• Bachelor's degree in Business Administration, Economics, Finance, or a related field (or equivalent experience).
• Strong organizational skills and attention to detail.
• Clear and professional written and verbal communication skills.
• Proficiency in Google Workspace (Docs, Sheets, Slides).
• Comfortable working with data, reports, and internal tools.

Preferred Qualifications:

• Experience in a B2B, tech-enabled, or operations-focused environment.
• Familiarity with CRM tools such as Salesforce.
• Exposure to reporting or analytics tools (e.g., Tableau) is a plus. Strong collaboration skills and eagerness to learn and grow within the role.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.