Sr Analyst-Application Operations (Change&Release Management)

Job Summary

You will. Oversee and coordinate weekly maintenance windows for ABSd PreDev/LPTC/LPTZ environments from 10 AM to 01:59 PM CET. Manage unattended weekly maintenance for ABSd DEV/ATE environments, with follow-up the next day, except on Wednesdays from 6:00 PM to 11:59 PM CET. Implement security patches every four weeks. Conduct monthly maintenance for load test environments (ABSd LPTx) on Mondays from 8:00 AM to 5:00 PM CET. Participate in maintenance windows 1-2 times a month, handling approximately 120 changes per year distributed within the team. Alternate lead role responsibilities monthly, ensuring smooth handover after production changes. Plan and execute time changes (summer to winter time). Serve as the change owner for end-to-end change processes, including:Communicating with all involved parties (Linux, VMware, DB2, Storage, Architects, MQ, etc.). Monitoring the execution of tasks. Coordinating tasks across functions. Making decisions on further actions in case of deviations. Providing final approval. Align maintenance processes with predetermined frameworks, adapting content based on requirements (MFES Release, HW Updates, Firmware Updates, Security Patches, etc.). Create roadmaps and schedule production maintenance changes within the ABS-D planning framework. Need to follow the German OE Holiday Calendar to match the business windows. Work time would be 06:00 AM CET to 02:00 PM CET. There also could be weekend activities also planned by the Environment Management team, which mean there could some weekend tasks as well.

Requirements

• In-depth knowledge of ABS-D processes, particularly infrastructure knowledge of ABS under Linux with distributed components and their dependencies.
• Strong cross-team coordination skills for change execution according to agreed plans.
• Ability to assess priorities and impacts in case of delays and errors.
• Proficiency in escalation and decision-making in collaboration with the MOD during production errors.
• Knowledge in ServiceNow like change creation, driving the change tasks, creating incidents etc would be good.
• Excellent teamwork skills and the ability to work collaboratively across teams.
• Proficient English language skills.
• Strong coordination, organization, and project management skills.
• Basic Knowledge in AI tools is an add-on advantage.

Qualifications

• University Graduate degree (mandatory).

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