Sr Analyst - GHRSS

Job Summary

Overview To effectively handle daily volumes ensuring team meets agreed service level agreements. Interactions with on-shore counter parts.

Responsibilities

• Handling completely new hires, resignations and data management processes for North America and UK Tier 1 Payroll Support.
• Employee benefit administration for USA and UK / APAC Regions.
• Handling Background Verifications for North America and UK / APAC Regions.
• Handling Employee referencing for North America and UK / APAC Regions.
• Employee leave administration for North America and UK / APAC Regions.
• Employee performance management administration for North America and UK / APAC Regions.
• Employee profile management: Trouble shoot queries related to login/access roles/passwords.
• Vendor management and Invoice Processing USA and UK / APAC Regions.
• Documentation: Process maps, KPI, SLAs and dashboards based on clients expectations and internal requirements.
• Compliance: Ensuring local and compliances of supporting countries are adhered.
• Participation in internal and external audits.
• Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology.
• Supporting responsibilities: Knowledge of ERPs
• Must possess strong knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws
• Prior HR transition experience
• Maintaining trackers
• Performing regular RCAs
• Adherence and regular revival of GHRSS SOPs

Qualifications

• Qualification: Graduation and PG in HR will be a added advantage
• Experience: Relevant experience of 4 to 7 years and should have at least worked for North America or UK / APAC Regions
• Knowledge, skills, and abilities required:
  • Technical/Functional skills: MS-Office, MS Excel, Reporting and Analytics, VB Macro, AI Knowledge is added advantage
  • Other soft skills: Very Good Written Verbal communication skills, Good interpersonal skills, Should be able to adapt quickly
  • Stake holder Management

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