Sr Analyst III Software Engineering

CBS Application L2 Support

To provide Level 2 Application Support for the Core Banking System (Finacle 10.x), ensuring uninterrupted banking operations, timely incident resolution, and adherence to SLAs in a 24×7 environment.

Key Responsibilities

Provide L2 Application Support for Core Banking applications (Finacle)

Handle application-related incidents, service requests, and problem management

Perform detailed troubleshooting and root cause analysis of application issues

Support application configuration, parameter setup, and minor customization

Monitor application performance and ensure system stability

Support EOD / BOD activities and resolve production issues

Coordinate with OEM/vendor teams for bug fixes, patches, and technical resolutions

Ensure compliance with defined SLA and support processes

Prepare incident reports and maintain application support documentation

Work in a 24×7 shift-based production support environment

Technical & Functional Skills

Strong hands-on experience with Finacle 10.x (CBS)

Good understanding of Core Banking functional modules

Knowledge of banking operations, including:

CASA, Loans, Deposits

RTGS, NEFT

GBM

Trade Finance

EOD / BOD processes

Ability to analyze application logs, errors, and functional issues

Soft Skills

Good written and verbal communication skills

Strong analytical and problem-solving abilities

Ability to work under pressure in a production banking environment

Role / Description

Experience

Educational Qualifications/ Certifications/Skills

L2- Application Management (CBS)

3 years

• Diploma /Engineering Graduate /Science Graduate/MCA/BCA/ Any Graduate

• Good Communication (written/Oral)

• Experience of Finacle version 10x Customization, Implementation, Configuration.

• Knowledge of Internet Banking

• Implementation, Configuration.

• Knowledge of Banking Operation Logic, RTGS, NEFT, Trade Finance, EOD BOD, GBM,UPI,IMPS etc.

• Willing to work in 24X7 environment Should have worked in 1 Similar Projects as Finacle Application L2.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.