Sr. Analyst, Revenue Operations and Analytics

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

Drive transparency, predictability, and insights to the organization through actionable GTM reporting and business intelligence at scale across all levels of the organization.

What You'll Achieve:

• Support our GTM strategy through a portfolio of dashboards and reports that surface actionable insights
• Build out a standardized and effective forecasting framework and review process with cross-functional teams
• Maintain reusable definitions in markdown-based documentation and other shared knowledge assets to support team enablement and skill-building
• Conduct ad-hoc analysis to answer critical business questions and deliver data-driven insights
• Proactively identify opportunities to further fuel our GTM organization's growth

About You

Required Experience & Skills:

• 4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role
• Proficiency with Claude Code (Anthropic's agentic command-line coding tool), or comparable AI-assisted development/automation tools, to build and maintain reporting scripts, automate data pipelines, and accelerate ad hoc analysis
• Exceptional problem-solving skills, with a solid ability to drive towards action and impact
• Experience with data modeling, machine learning algorithms, and data science techniques
• Motivation to work cross-functionally with various stakeholders, including Sales, Marketing, Engineering, and Finance
• Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
• Demonstrated ability to manage analytic projects from inception to delivery, including developing structured scalable solutions
• Understanding of how sales models/sales processes work as well as sales forecasting business processes
• Excellent written and verbal communication skills with strong attention to detail

Preferred Qualifications:

• Champion AI-first approaches to analytics, reporting, and business intelligence
• Experience in SaaS, subscription, consumption, or recurring revenue business models
• Experience with forecasting, predictive analytics, and statistical modeling
• Experience supporting CFO, CRO, or executive leadership teams

About the Team

• Field Operations is the heartbeat of Zuora's tier-one team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
• Alignment with the data and analytics teams across the organization will be essential for success in this role.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs

• Medical, dental, and vision insurance

• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break

• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)

• Learning & development stipend to support ongoing growth

• Opportunities to volunteer and give back, including charitable donation matching where available

• Mental wellbeing resources and support

• Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).