Sr. Analyst, Telecom Expense Management (Puerto Rico)

Date Posted:

2026-09-29

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Sr. Analyst, Telecom Expense Management will manage and optimize telecom expenses across the RTX enterprise network through the DEM expense management strategy. The Specialist will collaborate closely with provisioning teams, vendors, and internal business units to ensure accurate expense management, efficient processes, and effective cost controls.

What You Will Do

• Ensures accuracy and expected DEM financial results
• Coordinates reporting of expenses and variances monthly
• Identifies monthly anomalies for accruals or correction
• Identifies opportunities to cost reductions through service changes \ eliminations
• Prepares DEM AOP for managed expenses and consults with budget owner and IT Finance
• Coordinates and maintains enterprise Vendor Account Strategy for invoice processing and chargeback
• Partners with DEM service provider, RTX Finance and telecom vendors to resolve billing and payment issues, outstanding credits and past dues
• Partners with telecom vendors to ensure timely receipt of credits and charges as well as third party invoice processing
• Assists the DEM team to troubleshoot orders, inventory payment issues with vendors
• Adheres to and ensures methodologies follow DEM technical standards and strategies
• Manages day-to-day project work and resolving of daily issues that arise
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
• Experience working with Excel and\or Office Database skills
• 2+ years of experience with Telecom Expenses Management and Financials 2+ years of experience working with SAP.

Qualifications We Prefer

• Experience working with Digital Expense Management
• Experience working with DEM applications
• In depth understanding of telecom terminology and services to set direction of RTX expense management strategy
• Excellent verbal and written communication
• Enforces methodology for review, audit and approve vendor payments
• Conducts cost-benefit analysis to consolidate and streamline current and new operations
• Strong problem-solving skills
• Provides outstanding customer service skills to direct and indirect customers

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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