Sr. Application Developer

• This individual will serve as a primary technical support specialist for the Neara application and its supporting AWS data services.
• Neara is a physics-enabled digital twin representing PGE's infrastructure.
• Neara is a key platform at PGE, serving as the central hub for risk modeling, vegetation management operations, asset inspections, lidar processing, and the centralized image repository.
• This role will be part of a team that supports AWS environments, including the AWS Aurora database used as the asset inspection database of record, S3-based image repository capabilities, imagery upload tools, system integrations, and business partner support for configuration and report generation.

Job Function Summary

• Application Development Provides application software development and technical support services for the Neara application and related AWS platform components.
• Supports, analyzes and modifies application logic, data pipelines, and integrations.
• Manages AWS Aurora database support activities, including schema and table changes, data validation, performance troubleshooting, and coordination of security updates.
• Supports the S3 image repository, imagery upload processes, API integrations, and vendor-delivered platform changes.
• Codes, tests, debugs and documents software applications and configuration changes.
• Analyzes requirements, tests and integrates application components, and ensures system improvements are successfully implemented.
• Provides support to end users and engages with vendor partners to ensure effective use of the platform.
• Specialist Professional Requires specialized depth and/or breadth of expertise.
• Interprets internal or external business issues and recommends best practices.
• Solves complex problems; takes a broad perspective to identify innovative solutions.
• Works independently, with guidance in only the most complex situations.
• May lead functional teams or projects.

Key Responsibilities

• Programming/Software Development (PROG) Sets local or team-based standards for programming tools and techniques, including security guidelines and the selection of appropriate development methods.
• Advises on application of standards and methods and ensures compliance.
• Takes technical responsibility for all stages and/or iterations in a software development project, providing method-specific technical advice and guidance to project stakeholders.
• Assigns work packages, monitors performance and manages change control dynamically to optimize productivity.
• Provides advice, guidance and assistance to less experienced colleagues as required.
• Application Support (ASUP) Drafts and maintains procedures and documentation for application and AWS platform support.
• Manages enhancements to improve business performance, with emphasis on AWS Aurora database reliability, S3 image repository operations, imagery upload workflows, and integration stability.
• Advises on application security, database access, upgrades, backups and disaster-recovery needs.
• Supports security updates in coordination with enterprise standards and vendor partners.
• Ensures that all requests for support are dealt with according to set standards and procedures.
• Initially some level of user management may be required.
• Incident Management (USUP) Ensures that incidents are handled according to agreed procedures.
• Investigates escalated incidents to responsible service owners and seeks resolution.
• Facilitates recovery following resolution of incidents.
• Ensures that resolved incidents are properly documented and closed.
• Analyzes causes of incidents and informs service owners in order to minimize probability of recurrence and contribute to service improvement.
• Analyzes metrics and reports on performance of incident-management process.
• Problem Management (PBMG) Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services.
• Ensures that such problems are fully documented within the relevant reporting system(s).
• Enables development of problem solutions.
• Coordinates the implementation of agreed remedies and preventative measures.
• Analyzes patterns and trends.
• Systems Design (DESN) Specifies and designs large or complex systems.
• Selects appropriate design standards, methods and tools consistent with agreed enterprise and solution architectures and ensures they are applied effectively.
• Reviews others' systems designs to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Contributes to policy for selection of architecture components.
• Evaluates and undertakes impact analysis on major design options and assesses and manages associated risks.
• Ensures that the system design balances functional, service quality, security and systems management requirements.
• Systems Integration (SINT) Designs, supports and troubleshoots integration components and interfaces, including REST APIs, JSON-based integrations, data replication pipelines, imagery upload processes, and AWS service integrations.
• Supports integration between Neara, AWS Aurora, S3 image repository services, and related enterprise tools.
• Leads practical integration work under the technical direction of the system/service designer.
• May contribute to the overall design of the service and technical criteria for product/component selection.
• Contributes to decisions about tools, methods and approaches.

Education/Experience/Certifications:

• Education Requires a bachelor's degree in business, computer science, engineering, management or other related field or equivalent experience.
• Experience Typically eight or more years in related field.