s
shivathattex
Sr. AR Caller
Skills
CRMCustomer Support
2 months ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
22 August 2026
What they need
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Contact leads and understand customer requirements.
- Explain products, services, offers, or processes clearly.
- Follow up with interested customers and maintain regular communication.
- Convert leads into appointments, sales, or successful outcomes as per business requirements.
- Maintain accurate call records and customer information in the CRM/system.
- Handle customer objections and provide suitable solutions.
- Achieve daily, weekly, and monthly calling targets.
Requirements
- Minimum 1–3 years of experience in telecalling, voice process, customer support, or a related field.
- Excellent communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Good listening and problem-solving skills..
Key Skills
- Telecalling
- Customer Handling
- Lead Follow-up
- Lead Conversion
- Communication Skills
- Negotiation
Pay: ₹8,641.14 - ₹31,253.74 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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