AMERICAN EXPRESS
Sr Assoc-Digital Product Ops
Skills
2 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
24 August 2026
What they need
The role supports the adoption and awareness of Enterprise Data Management products and services through impactful communications, engaging learning content, and user-centric design. Working closely with Product Owners, EDO, BUDOs, and cross-functional teams, this role contributes to enterprise enablement initiatives, creates intuitive user experiences, and helps drive product adoption through collaboration, creativity, and continuous improvement.
4+ years of experience in communications, learning enablement, design, product marketing, or change management.
Strong communication and storytelling skills, with the ability to create engaging content for diverse audiences.
Familiarity with design principles and tools (e.g., Figma, PowerPoint, Adobe Creative Suite, Canva) to develop user-centric experiences.
Proven ability to collaborate across cross-functional teams, manage multiple priorities, and deliver high-quality outcomes.
Proactive, customer-focused, and eager to learn, with a passion for improving user experience and driving product adoption.
Develop communications build awareness: Create and execute impactful communications that promote awareness and adoption of Enterprise Data Management products and services.
Deliver learning enablement: Develop engaging learning resources, self-service content, and support enablement sessions to drive product understanding and user adoption.
Collaborate across stakeholders: Partner with Product Owners, EDO, and BUDOs to gather feedback, support key initiatives, and contribute to a seamless user experience.
Design user-centric experiences: Leverage design thinking to create intuitive communications, training materials, and digital assets that simplify complex concepts and enhance user engagement.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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