Sr. Associate – Account Management

SR. ASSOCIATE – ACCOUNT MANAGEMENT

Location: Head Office, Cebu
Department: GCC Financing – Collection

Job Summary

The Sr. Associate – Account Management provides administrative and operational support to the Collection Section by monitoring financing accounts, validating loan documents, preparing collection reports, reconciling account records, and ensuring accurate and timely processing of collection-related transactions.

Key Responsibilities

• Review credit applications and loan contracts for completeness and authenticity.
• Monitor account aging, collection targets, payments, and non-performing accounts.
• Reconcile daily releases, approved applications, and actual collection results.
• Prepare accurate reports, incentive computations, payment conversion calculations, and account updates.
• Process contract cancellations, payment adjustments, and branch service requests.
• Maintain secure and organized records of customer applications and loan documents.
• Coordinate with branch personnel, Treasury, Accounting, and the Credit and Collection Team.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Information Technology, Criminology, or any related course.
• Preferably with at least one year of experience in credit, lending, microfinance, or financing institutions.
• Fresh graduates with relevant knowledge and skills may be considered.
• Proficient in Microsoft Office applications.
• Highly organized, detail-oriented, and capable of handling confidential information.
• Strong numerical, analytical, communication, and report-preparation skills.