Sr Associate Executive

Company description:

NHG Population Health, part of NHG Health, is committed to improving the health and wellbeing of 1.5 million residents in Central and North Singapore. Our work goes beyond hospitals, into neighbourhoods, schools and workplaces, by bringing care closer to where people live.

Through our three Missions - Population Health, Community Health and Primary Care — we partner hospitals, polyclinics, general practitioners, and community organisations to provide integrated, person-centred care across all life stages.

Job description:

Join our team on a 2-year contract to support community-based frailty screening programmes that empower seniors to age well, stay independent, and access early interventions where needed. Be part of a dedicated team working to improve the health and well-being of seniors through preventive health and community care. Key Responsibilities

• Coordinate and schedule frailty screening and follow-up assessment appointments for residents.
• Contact residents via phone calls and SMS for appointment booking, reminders, and follow-up.
• Educate and encourage seniors to participate in frailty screening and health promotion programmes.
• Manage screening records, participant databases, appointment tracking, and operational reports.
• Handle enquiries from residents, community partners, and healthcare stakeholders.
• Support community outreach activities, health talks, roadshows, and onsite frailty screening operations.
• Liaise with healthcare providers, community partners, and vendors to ensure smooth programme delivery and follow-up care.
• Facilitate referrals and follow-up actions for residents who require further assessment or intervention.

Requirements

• Diploma in any discipline.
• Good communication and interpersonal skills.
• Comfortable engaging seniors and making outbound calls.
• Detail-oriented with strong administrative and organisational skills.
• Proficient in Microsoft Office applications.
• Able to work weekends and support community outreach or screening events as required.
• Prior experience in healthcare, community care, customer service, operations, or event coordination will be an advantage.