Sr. Associate - Procurement Operations 5B

Sr. Associate - Procurement Operations

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Shopping Cart Processing – Create and submit limit orders, free description orders, catalog orders, and combo orders in SAP within required Business Day with zero discrepancies; validate against project cost centers and Capital Engineering codes before submission.
• P-Card Assignment: Screen incoming procurement requests, identify P-Card eligible items, and route to the engineering coordinator within 8 working hours; maintain tracking logs and escalate exceptions to Team Lead.
• GR Confirmation & SES Management: Process Goods Receipt (GR) confirmations and accept Service Entry Sheets (SES) for purchase orders within required Business Days; generate and distribute pending SES notification reports to requesters within required Business Days.
• Contingent Worker (PMCW) Procurement: Raise purchase requests for engineering contingent workers in the GET system within required Business Days; maintain PMCW requests and fulfilment records.
• Stakeholder Query Management: Act as first point of contact for engineering stakeholder inquiries; resolve routine queries within KPI OTD matrix and escalate complex issues to Team Lead.
• Process Compliance: Adhere to all applicable SOPs and Work Instructions; participate in dual-run and shadow period activities during BPO transition; support audits and continuous improvement initiatives.

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Microsoft Power BI, SAP Management, Supply Management

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Procurement Operations

Remote Type -

Hybrid

Work Shift -

Day Job (Costa Rica)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.