Sr. Associate Voice Engineer

Role & responsibilities

• Consult with senior engineers and stakeholders to gather technical requirements and design specifications
• Design and prototype voice solutions in dedicated laboratory environments
• Perform comprehensive testing and validation of voice systems before production deployment
• Engineer and test Cisco UC portfolio solutions including call routing, voicemail, contact center, and emergency services
• Design and test IPC trading floor communication systems and turret configurations
• Implement and test Nice voice recording solutions and compliance frameworks

Preferred candidate profile

• Cisco CCNP Collaboration or equivalent advanced certification
• Experience in financial services or trading floor environments
• Knowledge of Microsoft 365 and Teams architecture
• Familiarity with technical documentation tools and platforms
• Experience with change management and migration planning
• Understanding of ITIL processes and operational handover procedures
• Knowledge of laboratory management and testing environments
• Experience with Cisco UC applications and APIs