Hdfc Bank
Sr. Business Analyst (ORM)
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Navi Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
Job Purpose
- Drive, Implement & Support of new system / existing systems for Operational Risk Management / Non-Financial Risk transformation as well as automation.
- Must be Subject Matter Expert in Operational Risk & all domains of ORM, including RCSA, Control Testing, KRI, Loss Data Capture, Capital Charge Computation, Stress Testing, Scenario analysis and Operational Risk Appetite.
- Specific focus on ServiceNow Implementation, Configuration, Training and Support.
- Analyse, translate, and articulate Business concepts into system/process requirements with the objective to implement IT enabled solutions that meet Business user requirements within the regulatory guidelines and organizations priorities at any point of time with the objective to comply to the same.
- Support post go-live queries / issues for these requirements as well as BAU production support.
- In addition to Individual Contribution in system implementation, to also drive the team using Ops Risk subject matter expertise / experience.
Key Skill
a) Minimum 2 years experience in ServiceNow / SaS Institute/ MetricStream / RSA-Archer or any leading GRC system implementation and/or configuration and/or development for ORM module (Operational Risk Management module). Experience in ServiceNow / SaS would be added advantage.
b) Minimum 5 years experience in system implementation / projects / changes for automation for Operational Risk / Risk Based Supervision (RBS) for a Bank (Experience only in ISG or VAPT modules will not suffice as well as exposure only to Internal Audit / Information Security Audit / Systems Audit will not suffice.
c) Must have - Operational Risk management experience should have exposure to Risk & Control Self Assessment (RCSA), Key Risk Indicators (KRI), Loss Data Capture (LDC) / Ops Risk Incident / Near-miss Reporting, Scenario Analysis, Stress Testing as well as Ops Risk Capital Charge Computation.
d) Experience which could be a combination of Awareness of Project Management methodologies, SDLC (Planning, Feasibility Study, Requirements Analysis, Technical Architecture & Design, Development, Testing UT / SIT / UAT, Implementation, Support, Documentation), Process & Quality. Experience in industry leading GRC systems such as SaS Institute, RSA-Archer, ServiceNow, MetricStream, etc. Successfully implemented projects involving automation / system implementation in one or more areas of manual process automation, workflows, interfaces, datalake, data analytics, OCR, etc. Excellent written and oral communication
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