Sr. Business Development Executive

Job Description – Business Development Executive (BDE) – IT Company

Specialization: Upwork & Online Bidding

Position: Business Development Executive (BDE)
Industry: IT / Software Development
Experience: 1–3+ years, preferably with hands-on experience on Upwork and other online bidding portals
Employment Type: Full-Time
Department: Business Development / Sales

Job Summary

We are looking for an experienced Business Development Executive (BDE) who has strong knowledge of the Upwork platform, online bidding, client acquisition, proposal writing, lead generation, and IT service sales.

The candidate will be responsible for identifying suitable projects, submitting customized proposals, communicating with international clients, understanding project requirements, coordinating with technical teams, and converting opportunities into profitable business.

Key Responsibilities

• Manage and operate the company’s Upwork profile/account professionally.
• Search and identify relevant projects according to the company’s services and technical expertise.
• Submit high-quality, customized, and result-oriented proposals on Upwork.
• Analyze job descriptions carefully before bidding and understand client requirements.
• Generate qualified leads through Upwork and other freelancing/bidding platforms.
• Maintain an appropriate bidding strategy based on project value, competition, client history, and company capabilities.
• Communicate with potential clients through Upwork messages, calls, Zoom/Google Meet, or other approved communication channels.
• Respond promptly to client queries and maintain professional communication throughout the sales process.
• Understand technical requirements and coordinate with developers, designers, project managers, and technical teams for accurate project estimation.
• Prepare project proposals, quotations, timelines, scope of work, and commercial offers.
• Negotiate pricing, project scope, milestones, deadlines, and payment terms with clients.
• Follow up with prospective clients and convert leads into confirmed projects.
• Build and maintain long-term relationships with international clients.
• Maintain and improve the company’s Upwork Job Success Score, client reviews, response rate, and profile performance.
• Track proposals, responses, interviews, conversions, and project closures.
• Maintain daily and weekly reports of bidding activities and business development performance.
• Achieve assigned monthly revenue, lead generation, and project conversion targets.
• Identify opportunities for upselling and cross-selling additional IT services to existing clients.
• Stay updated with Upwork policies, bidding trends, platform changes, and competitor activities.

Required Upwork Experience

The candidate should have practical experience in:

• Upwork job searching and project filtering
• Connects management and bidding strategy
• Proposal and cover letter writing
• Client profile and job history analysis
• Upwork messaging and client communication
• Handling invitations and direct messages
• Project negotiation and closing
• Creating milestones and understanding hourly/fixed-price projects
• Client follow-ups
• Profile optimization
• Maintaining positive ratings and reviews
• Understanding Upwork policies and account compliance
• Managing multiple active leads and proposals simultaneously

IT Services Knowledge

Preference will be given to candidates with experience selling services such as:

• Website Development
• Web Applications
• Mobile App Development
• UI/UX Design
• WordPress / Shopify Development
• React / Node.js Development
• CRM / ERP Development
• SaaS Development
• AI & Automation Solutions
• Custom Software Development
• E-commerce Development
• SEO & Digital Marketing
• API Integration
• Software Maintenance & Support

Required Skills

• Excellent written and verbal English communication.
• Strong proposal-writing and client-handling skills.
• Strong understanding of IT/software development services.
• Ability to understand technical project requirements.
• Excellent negotiation and closing skills.
• Strong follow-up and relationship-management abilities.
• Target-oriented and self-motivated.
• Good knowledge of international client communication.
• Ability to work with development and project management teams.
• Good command of MS Excel/Google Sheets and CRM tools.

Key Performance Indicators (KPIs)

Performance may be evaluated on:

• Number of quality bids submitted
• Proposal response rate
• Number of client interviews generated
• Qualified leads generated
• Lead-to-project conversion rate
• Monthly project closures
• Monthly revenue generated
• Client retention and repeat business
• Upwork profile rating and Job Success Score
• Achievement of monthly/quarterly sales targets

Preferred Candidate

The ideal candidate should have proven experience generating business from Upwork for an IT company, be comfortable dealing with international clients, and have a strong understanding of the complete sales cycle from job identification → bidding → client discussion → estimation → negotiation → project closure → follow-up.

Preferred Experience: Minimum 1–3 years of relevant IT business development experience with strong Upwork exposure.

Pay: ₹11,000.00 - ₹41,000.00 per month

Work Location: In person