Sr. Business Systems Analyst

Axonic Insurance is seeking a Sr. Business Systems Analyst to lead business analysis and systems improvement initiatives supporting Compliance and New Business operations. This hands-on role will partner with business leaders, technical teams, and external vendors to improve processes, define requirements, and deliver system enhancements. The position will dedicate approximately half of its focus to each business area and requires strong annuity industry knowledge, technical documentation skills, and data analysis capabilities.

Key Responsibilities

Business Analysis and Process Improvement

• Lead requirements gathering through interviews, workshops, and process reviews with Compliance and New Business stakeholders.
• Document current processes, identify gaps and system limitations, and design future processes that strengthen controls, improve efficiency, and support business growth.
• Partner with Compliance to translate regulatory and business requirements into system functionality supporting suitability, anti-money laundering, regulatory reporting, disclosures, and audit documentation.
• Define improvements to annuity new business processes, including electronic applications, suitability reviews, policy issuance, contract generation, policy delivery, and payment processing.
• Evaluate solution options, dependencies, and operational impacts; help stakeholders prioritize enhancements and resolve competing requirements.

Systems Requirements and Data Analysis

• Develop clear business and functional requirements, user stories, business rules, and acceptance criteria that guide system design, development, and testing.
• Create process maps, data flow diagrams, data models, and interface documentation appropriate to the solution.
• Partner with architects and developers to define data inputs, field mappings, interface and API requirements, validation rules, and exception scenarios.
• Use data access tools and/or SQL to analyze data, investigate issues, validate mappings and transformations, and support decisions.
• Maintain traceability between business needs, documented requirements, delivered functionality, and testing results.

Vendor Coordination and Solution Delivery

• Serve as a key liaison among business stakeholders, internal technology teams, and external software and data vendors throughout the development lifecycle.
• Prepare vendor enhancement requests and specifications, evaluate proposed solutions, and coordinate priorities, dependencies, and issue resolution.
• Partner with quality assurance teams and business users to develop test scenarios, coordinate user acceptance testing, investigate defects, and validate solutions against requirements.
• Support implementation readiness through process documentation, stakeholder communications, and training coordination; help resolve issues following deployment.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience.
• 6+ years of experience as a Business Systems Analyst or Technical Business Analyst in the annuity or life insurance industry.
• In-depth knowledge of annuity products (Fixed, Variable, Fixed Index, Immediate), policy administration systems, and regulatory requirements, with experience supporting Compliance and New Business processes.
• Strong SQL skills for data analysis and mapping; experience developing functional specifications, user stories, acceptance criteria, process maps, and data models.
• Proficiency in UML/BPMN-based diagramming tools (e.g., Microsoft Visio, Lucidchart, Enterprise Architect).
• Working knowledge of REST/SOAP APIs, JSON/XML, and ACORD insurance data standards; experience with Agile or hybrid development environments and tools such as Jira, Visio, or Lucidchart.
• Strong analytical, facilitation, and communication skills, including the ability to translate complex business requirements into clear technical documentation and work effectively with developers, architects, and external vendors.
• Experience with annuity vendor platforms such as AnnuityNet, FireLight, Affirm, or DTCC, or preferred.