Sr. Captain

Job highlights

• throughout the shift
• Ensure guests are serviced within the specified time. Has a good knowledge of menu and presentation standards

Responsible for Operating Restaurant- Monitoring & ensuring F & B service operations are running smoothly

• Training the Team Members
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give a fond farewell to guests conveying anticipation for their next visit.
• Assist guests while seating.
• Ensure guests are serviced within the specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language
• Able to answer any questions regarding the menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to the type of event and service standards.
• Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverage.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.