At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This is a Union Role

Job Summary

Under Supervision, This Position Is Responsible For Directing, Organizing And Controlling Technical Workflow And Support In The Department.

START DATE: 12/07/2026

THIS IS AN ON-SITE POSITION AND IS NOT REMOTE.

THE STARTING PAY RANGE IS $18.50-$19.00/HR NON-NEGOTIABLE.

Required Job Qualifications:
* High School diploma or GED.
* 1 year of claims/membership experience.
* Analytical Skills.
* Clear and concise verbal and written communication skills.
* PC proficiency to include Microsoft Word, Excel and Outlook.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

This position requires on-site training with the ability to return for onsite training for up to 18 months at a designated Customer Service Hub.  Remote Customer Service employees hired at and assigned to a Customer Service Hub location must live near one of the designated Customer Service Hubs.  Customer Service Hubs are located in HCSC’s six (6) state Headquarters (Illinois, Montana, New Mexico, Oklahoma, Tennessee and Texas) and in the following locations:  Morgan Park, Pilsen, Springfield and Houston.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$18.00 - $31.11

Exact compensation may vary based on skills and experience.