Sr. Client Executive - Crop Insurance

Role Title: Sr. Client Executive - Crop Insurance

Location: Kennewick, WA

Status: Full-Time

Salary Range: $90,000 - $115,000 annually

Company Background:

Highstreet Insurance Partners (Highstreet) is one of the fastest-growing insurance agencies in the U.S. Founded with the mindset of putting people first, Highstreet brings technical and industry experience together to serve and protect customers while providing its internal teams with the tools and resources to grow. We love to help people pursue life’s opportunities with tenacity and confidence to create stronger, more resilient communities. We do it for all our futures.

Role Summary:

This position will help support growers through leadership and management of a Crop servicing team delivering exceptional insurance services and expertise.

The Sr. Client Executive for Crop Insurance is responsible for overseeing a team of crop servicers who support producers with their books of business. This candidate understands workflows specific to this industry segment – combining hands-on leadership, operational oversight, ensuring compliance of federal requirements, while helping our team maintain accuracy and efficiencies, especially during high-volume seasonal period.

Key Responsibilities:

• Lead/support Crop servicing team.
• Ensure accuracy of workflows among team.
• Review processes for efficiency – executing workflows, documentation, and service standards/expectations.
• Help support/process crop insurance applications, acreage reports, production reports, and related policy documentation.
• Review forms and records for accuracy, completeness, and compliance.
• Maintain policy records and enter data into agency and carrier systems.
• Prepare and distribute reports, notices, and policy-related communications.
• Assist with claims administration and documentation.
• Support team members servicing producers and underwriters with policy workflows and maintenance.
• Stay current on crop insurance regulations, carrier requirements, and industry changes.

Qualifications:

• Must hold current P&C insurance license.
• 5+ years crop insurance experience.
• Strong understanding of state/federal compliance requirements.
• Leadership/management/training experience required.
• Ability to execute segment initiatives.
• Provide oversight and guidance for segment growth/retention metrics.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities and deadlines.
• Proficiency with computer systems and data entry.

Typical Work Environment:

• Hybrid or in office depending on Location
• Kennewick, WA is the preferred location, but we may consider applicants that can work from our other offices in the area.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• 15 Days of PTO annually (prorated during first year)
• Vision insurance

What We're Looking For:
A motivated, detail-oriented professional driven by team growth, building on the foundation currently in place, while working in a fast-paced environment. The right person is committed to driving overall success of producers and the agency through exceptional leadership, service, accurate policy administration, and measured performance.