Sr. Collaboration Engineer

Senior Collaboration Engineer (Contractor)

Our client is seeking a Senior Collaboration Engineer to join their Workflow and Collaboration team. This is a hands-on, developer-minded engineering role — not a support or administration role — centered on the Atlassian ecosystem (Jira as the core platform) with room to grow into a broader collaboration tooling generalist across Slack, Microsoft 365, ServiceNow, and adjacent platforms.

Location: Client's New York City office. Remote candidates will be considered, but NYC-based/onsite candidates are strongly preferred given the collaborative, fast-moving nature of the team.

What you'll do

• Serve as a primary engineer and technical authority for Jira and the broader Atlassian ecosystem, with deep, hands-on build responsibility — not just administration.
• Design, build, and optimize Jira workflows, schemas, permissions, automations, and integrations, writing custom logic where out-of-the-box configuration isn't enough.
• Develop and extend Atlassian Cloud apps — Forge app development experience is a significant differentiator for this role.
• Write and maintain scripts and integrations using JavaScript and Groovy.
• Partner directly with business owners to gather requirements and write user stories that translate business needs into scalable technical solutions.
• Collaborate with the team to help define and shape technical requirements as the migration and roadmap evolve.
• Extend support and engineering expertise into adjacent collaboration platforms — Slack, Microsoft 365, ServiceNow, and others — as the role grows into a broader generalist function.
• Move quickly and adapt to shifting priorities and deadlines in a fast-paced, startup-like environment.
• Produce clear technical documentation to support solution designs and internal knowledge sharing.

What you'll need

• 6–10+ years of relevant experience, with strong hands-on Atlassian/Jira development and administration in an enterprise environment.
• Working proficiency in JavaScript and Groovy.
• Experience with Forge app development on Atlassian Cloud strongly preferred — candidates with proven Forge experience will stand out.
• Experience with Postman for API testing, development, and integration work.
• Solid grasp of workflow design, schemas, permissions, and automation strategy, with the ability to build custom solutions beyond standard configuration.
• Experience working across a broader collaboration/IT toolset (Slack, M365, ServiceNow, or similar) is a plus.
• A track record in scrappy, fast-moving environments — startups, pure tech companies, or engineering-driven organizations — where priorities shift and ownership matters more than process.
• Strong problem-solving instincts and the ability to move quickly without sacrificing quality.

What makes you a good fit

• You're a developer at heart — you'd rather build the solution than just configure around it.
• You're a quick mover who thrives with shifting deadlines and evolving scope.
• You've spent time in scrappy, startup-like, or pure-tech engineering cultures (e.g., high-growth tech companies, engineering-first orgs) rather than traditional financial services environments.
• You take ownership, solve problems independently, and don't need heavy oversight to deliver world-class work.
• You're comfortable partnering directly with business stakeholders to turn ambiguity into clear, buildable requirements.