Sr. Collection Executive/ Collection Executive

Company Name: Mhadi Support Services Ltd

Location: Anywhere in Bangladesh

Job Type: Contractual

Workplace Type: Full-time

Job ID: IJOB202672387

• Debt Collection: Make regular follow-ups via phone call, SMS or in physical visit as assigned to collect overdue payments/ total outstanding. Ensure recovery targets are met on a daily, weekly, and monthly basis.
• Documentation: Maintain accurate records of all collection activities and customer interactions. Submit daily and weekly collection reports to the supervisor.
• Negotiation and Settlement: Discuss payment plans or settlement offers with debtors within the policy limits. Ensure all commitments and settlements are documented and approved.
• Customer Service: Address queries and concerns of customers regarding dues. Maintain professional behavior while dealing with difficult clients.
• Compliance: Adhere to legal regulations and bank policies while collecting payments. Ensure the confidentiality of customer data and payment information.

Requirements

• Experience: 1-5 years
• Education: bachelor of arts
• Skills: debt collection, credit management, debt management, judgment collections, banking operations, back office operations, call center operations, cashmanagement, credit monitoring, financial compliance

Last Date of Application: 01 November 2026