Sr. Concierge

We are looking for an experienced Sr. Concierge to deliver a refined front-of-house experience in New York, New York. This Contract position is ideal for someone who has built a career in luxury hospitality and knows how to create a welcoming environment for employees, clients, and visitors. The person in this role will serve as the face of the office, blending attentive guest service, reception coverage, and event support with a calm and detail-oriented presence.

Responsibilities:

• Welcome guests, employees, and clients with a hospitality-driven approach that reflects a high standard of service.

• Oversee the front desk area and ensure all in-person arrivals are handled smoothly, efficiently, and with discretion.

• Guide visitors to meeting spaces and provide attentive assistance throughout their time onsite.

• Prepare conference rooms for daily use by confirming spaces are clean, organized, and ready to receive guests.

• Assist with the setup and breakdown of meetings and office events while helping maintain a seamless guest experience.

• Partner with the site lead and onsite office services team to coordinate select events and support day-to-day workplace operations.

• Anticipate guest needs, resolve service requests promptly, and create a warm, elevated office atmosphere.

• Answer and route calls through a multi-line phone system and support administrative service tasks such as document scanning and mail-related activities.

• Represent the office environment as a detail-oriented brand ambassador through strong presence, organization, and service-focused execution.

• Background in concierge, guest services, front desk, or similar front-of-house roles within luxury hotels, boutique hospitality, private clubs, or fine-dining environments.

• Demonstrated ability to deliver high-touch service in a refined, client-facing setting.

• Strong verbal and written communication skills with the ability to interact effectively with a wide range of visitors and stakeholders.

• Detail-oriented presentation, composed demeanor, and the ability to remain poised in a fast-paced environment.

• Experience balancing reception coverage, guest support, conference room readiness, and event assistance.

• Comfortable using basic computer applications, scheduling tools, and office technology.

• Familiarity with document scanning, mailroom support, and multi-line phone systems.

• Hotel experience or exposure to senior hospitality service environments is strongly preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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