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Sr CPQ Business Analyst

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Onsite

Sr CPQ Business Analyst

Tata Consultancy Services

Sr CPQ Business Analyst

Skills

Sales OpsCRMSalesforceOracleSalesforce Sales Cloud

2 months ago

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Important information


Contract type:

Permanent

Location:

Pune, Maharashtra, India

Work mode:

Onsite

Published on:

31 August 2026

What they need


  • Minimum 10+ years of IT/business consulting experience, including 2 or more successful Oracle CPQ Cloud (BigMachines) implementation or transformation projects.
  • Strong functional understanding of Oracle CPQ Cloud capabilities across product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.
  • Act as the functional liaison between business stakeholders, sales operations, product/pricing teams, IT teams, and offshore delivery teams to translate business needs into clear CPQ requirements.
  • Lead requirements workshops, discovery sessions, fit-gap analysis, process walkthroughs, and conference room pilots for Oracle CPQ and Quote-to-Cash transformation initiatives.
  • Document business requirements, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices aligned to Oracle CPQ capabilities.
  • Analyze current-state and future-state Quote-to-Cash processes, including lead-to-quote, quote-to-order, pricing governance, approval workflows, asset-based ordering, renewals, amendments, and contract-related flows.
  • Provide functional guidance on CPQ product model design, configuration rules, pricing rules, quote layouts, approval processes, document outputs, and user experience from a business process perspective.
  • Work closely with technical leads and developers to ensure CPQ configurations and customizations align with approved business requirements and functional design.
  • Support integration discussions with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP, CRM, and other downstream systems by defining business data flows, functional touchpoints, and validation rules.
  • Facilitate business review and sign-off for functional design documents, solution walkthroughs, test scenarios, and key CPQ deliverables.
  • Good knowledge on amendment, renewal, perpetual to term conversion process
  • Prepare and support SIT, UAT, regression testing, and business validation by defining test scenarios, reviewing test scripts, supporting defect triage, and ensuring traceability to requirements.
  • Support user training, super-user enablement, SOP documentation, adoption readiness, and post-go-live functional support.
  • Analyze change requests, assess functional impact, support prioritization, and provide inputs for effort estimation and release planning.
  • Coordinate with onshore/offshore teams, manage assigned deliverables, and ensure timely closure of functional clarifications, open items, and business decisions.
  • Prepare and deliver business-facing demonstrations, presentations, process walkthroughs, and solution validation sessions for client stakeholders and leadership.
  • Must have strong communication, analytical, facilitation, and stakeholder management skills, with the ability to work effectively with business and technical teams.
  • Should be open to learning other CPQ platforms and applying Quote-to-Cash domain expertise across different CPQ implementations as needed.
  • Must be self-motivated, structured, and capable of independently owning functional deliverables across the project lifecycle.

Desired Skills

  • Functional experience in Oracle CPQ Cloud implementations across configuration, pricing, quoting, approvals, document generation, renewals, amendments, and asset-based ordering.
  • Strong understanding of Quote-to-Cash, Lead-to-Quote, Quote-to-Order, pricing governance, discounting, commercial approvals, and sales operations processes.
  • Experience preparing functional specification documents, business process flows, user stories, UAT test cases, traceability matrices, training materials, and SOP documents.
  • Experience working with Salesforce, Oracle Sales Cloud, Oracle Fusion, Oracle E-Business Suite, Microsoft Dynamics, or similar CRM/ERP ecosystems from a functional integration perspective.
  • Exposure to Agile delivery, backlog grooming, sprint planning, defect triage, business validation, and release readiness activities.
  • Oracle CPQ Cloud certification or relevant business analyst / functional consulting certification is preferred.

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