WPP
Sr Credit Controller (Collection)
16 days ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
- Shift: 6PM Onwards (Night Shift) . Graduate / Post Graduate with 6-12 years B2B Credit Collections experience within a multinational organisation .
- Ensure daily bank statements are reviewed and Client cash received is allocated accurately on day of receipt of the funds . Cheques received must be recorded and banked daily .
- Collection exposure to international clients is must
Job Summary
To manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team. Effective conscientious Credit Controller who can demonstrate a successful proven track-record within a credit collection role. Utilising either credit management software, e-mail, telephone to contact Clients regarding debts owed and ensure payment to contracted terms of outstanding invoices. Extremely Client focused, strong communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager
Responsibilities
To manage an allocated Client portfolio ensuring payment to contracted terms
Utilise either Credit Management Software (where available), e-mails and telephone to contact Clients in order to ensure payment to terms
Keep a record of all communication with the Client
Resolve all queries and or problems for Clients, copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries that are being handled in any other department or by the operating companies(Opco).
Responsible for the accuarte and timely reporting of Client queries. Liaising with the Billing team and or Opco in order to resolve Client disputes quickly and efficiently
Reconcile clients accounts/ledger.
Attend Opco and or client meetings
Participating in cash planning and forecasting
Providing accounts receivable (AR) systems support to management
Managing the integrity of the notes and supporting documentation regarding queries raised by Clients in accordance to SOX control process s
Adhere to the Groups credit policy
Ensure daily bank statements are reviewed and Client cash received is allocated accurately on day of receipt of the funds
Cheques received must be recorded and banked daily
Ensure and coordinate with the applicable MDM contact that the integrety of the Client master data records accurately reflect the agreed contractual terms and processes of the Client. Any changes to a Client process on terms and or address must be reflected in the Client master data records
Ad-hoc projects as directed by the Finance Operations Management
Provide holiday and sick cover for colleagues as directed to do so
Weekly
Provide reports and or participate in weekly debtors review meetings with line manager and Opco in order to provide status on progress on cash collections and overdue position
Weekly meetings with applicable Billing team contacts to review issues and queries in partnership
Review and preparation of weekly reports to monthly target
Monthly
Reporting monthly recommendations of Doubtful Debt to line manager
Working to tight deadlines to achieve monthly Group collection targets set
What youll need
Location: Mumbai
Shift: 6.30PM Onwards (Night Shift)
Graduate/Post Graduate with 6-12 years B2B Credit Collections experience within a multinational organisation
Energetic, detailed oriented, able to adhere to deadlines in a timely manner
Strong communication skills for negotiation & reconciliation.
Collection exposure to international clients is must.
Proficiency in excel and word is required.
Self-motivated
Commercially focused with a strong Client service approach
Confidence in dealing and building relationships both internally and externally
Well organised with strength in prioritising
Flexible attitude to achieve results
Who you are
Youre open
:
we are inclusive and collaborative we encourage the free exchange of ideas we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
Youre optimistic
:
we approach all that we do with confidence: to try the new and to seek the unexpected.
Youre extraordinary:
We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry we provide extraordinary every day.
What well give you
- Passionate, inspired people - we champion a culture of people that do extraordinary work
- Scale and opportunity - we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.
- Challenging and stimulating work - unique work and the opportunity to join a group of creative problem solvers.
#LI-Hybrid
We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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