Sr. CRM Executive

Sekhar Builders & Infratech Pvt Ltd

Designation: CRM Manager
Experience: 2 to 5 Years
Workplace: Bangalore, Whitefield
Salary: Based on the interview performance

Responsibilities:

ü Preparing Demand Letters to customers

ü Preparing account statement

ü Collection of payments

ü Raising and Sending Receipts to customers once the payment received

ü Attending the and Sending emails to customers customer’s Queries

ü Resolving customer legal queries by coordinating with the legal team.

ü Handling Customers Calls and customer care emails

ü Responsibility for reminding customers regarding the due date for payment.

ü Managing the customers of different categories on a regular basis/on demand.

ü Handling Pre Delivery Inspection and attending snag list of customers.

ü Collecting modification work/ snag list from customers for his flat and forwarding to the concerned person.

ü Handling Registration Formalities.

ü Preparing flat handing over documents to the customer

ü Responsibilities of handing over keys & possession letters to customers.

ü Maintaining customers’ details in Excel sheet (master sheet).

ü Interdepartmental coordination and Coordinating with site team with individual customer flat completion.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person