Sr CSR

该职位来源于猎聘 JOB SUMMARY, PURPOSE AND MISSION Responsible for OEM, SHVC, export & import sales orders management. Co-ordinate with internal and external business partners to fulfill the customer requirement and solve the problems. Ensure timely handle customer order for commercial team and compliance requirement. Digital platform management. Train and coach, the team members. KEY ELEMENTS, DUTIES AND RESPONSIBILITIES 61 Responsible for ordering process and SAP transaction for OEM /Import/export order) -30% 61 Co-ordinate with internal and external business partners to fulfill the customer requirement and solve the problems proactively and timely. -25% 61 International order management, as internal sales to communicate with global SC team to catch the schedule to meet customer demand -15% 61 Import/export order coordination & following up, forwarder management and keep process compliance -10% 61 CSR & Logistics digital platform management and data analysis -15% 61 Supply chain digital support –(WMS,EPOD,TMS, Dashboard)5% QUALIFICATIONS AND COMPETENCY Master’s degree; More than 5-8 years CSR experience; Strong communication skills capability to deal with complexity; Export & import experience; Can work under pressure; Familiar with international trade and domestic trade; SAP/Excel/Word/PPT experienced; Fluent English; Conscientious, honest, multiple tasks solving, result oriented, teamwork spirit; 10% Business Travel