Sr. Customer Engineer 资深商务/销售专员

该职位来源于猎聘

• Primary Responsibilities:

Daily work

• Quantify customer specific needs and track the actual result.
• Communicate with Commercial team and customer’s quotation requirement.
• Sign contract with customer and contract management, establish customer files.
• Deal with quotation, PO and billing requisition;
• Work with related teams to ensure meet customer’s requirement.
• Collect marketing information and confirm customer status regularly.
• Customer visit reception, product introduction, intention registration, customer follow-up, etc.
• Other duties as assigned by supervisor. Medium term work
• Work with Customer/CP/Finance team to balance the capacity to meet different customers’ requirement.
• Data analysis to support customer capacity planning.
• Other duties as assigned by supervisor. Long term work
• Work with Customer/teams to improve customer satisfaction.
• Other duties as assigned by supervisor. Innovation work
• Support to develop and establish customer planning procedures and improvement programs.
• Other duties assigned by supervisor.
• Impact of Decision:
• Failure to achieve results might cause delays in meeting significant product or program commitments and result in both allocations of more resources and/or significant financial and/or business impact.
• Position has an instrumental impact on product supply on time or business impacted.
• Impact to overall success of functional area goals. Job Qualifications
• Must Have:
• Education: Bachelor Degree and above.
• Language:

Good oral and written skills in English and Mandarin.

• Experience: 3-6 years’ work experience in sales in manufacturing industrial.
• Experience in customer support.
• Independent, resourceful and takes initiative.
• Good communication skill in both Chinese and English, good presentation skills.
• Office (PPT, Excel), system (SAP, OA) skill. 岗位职责： 1. 负责订单跟踪，量化客户特定需求跟踪实际结果； 2. 与商务团队和客户的报价要求进行沟通； 3. 处理报价单、订单和账单申请; 4. 定期收集市场信息，确认客户状态。客户来访接待、产品介绍、意向登记、客户跟进。 5. 对订单细节把控和协调，对签订合同并进行合同管理，建立、维护客户档案。 6. 创新的工作，支持开发和建立客户计划程序和改进方案 7. 上级安排的其他工作。 学历:本科及以上学历。 语言能力:良好的英语和普通话口头和书面表达能力。
• 经验:3-6年半导体制造业销售工作经验。 1. 有客户支持经验。 2. 独立、机智、主动。 3. 良好的中英文沟通能力和书面表达能力。 4. 办公(PPT, Excel)，系统(SAP, OA)技能。