T
Tech Mahindra
Sr Customer service
Skills
CRM
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹500,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
23 September 2026
What they need
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members when necessary.
- Provide accurate information on products/services offered by the company to meet customers' needs.]
- UK Voice Process
- Day Shifts
- Work location - TechMahindra Hinjewadi Phase 3 Pune & Techmahindra Yerwada Commerzone IT Park
- Contact no- 7558406803 (Only Whatsapp no calls )
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