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Sr. Customer Service Executive - Network Operations & Support

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Onsite

Sr. Customer Service Executive - Network Operations & Support

Tata Communications

Sr. Customer Service Executive - Network Operations & Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

28 August 2026

What they need


About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Professional Skills Job Description for Structural Engineer:

Structural Designer Engineer with 3 to 6 years of experience in Structural Design and Analysis of Steel structures such as Lattice towers, Monopoles and Guy Masts using various tools and techniques. Analysis of foundations of steel structures.

Software skills: -

Primary: STAAD Pro, MS Tower, RSTAB / RFEM, MS Excel

Additional skills: AutoCAD, RISA-3D, Hilti, Idea statica, Bluebeam

Qualification

  • Bachelor’s degree in civil engineering / B.E Structural Engineering.
  • Proficiency in English & German (Preferable)

Key Responsibilities

  • Perform structural design and/or assessment of telecommunication structures and preparation of relevant documentation using Indian and international standards.
  • Steel lattice towers
  • Steel and concrete monopoles
  • Rooftops poles and Antenna mounts
  • Quality check for the assessments with respect to the client requirements.
  • Provide modification/strengthening solutions in case of member failure.
  • Analysis of existing modifications for monopoles such as flat plates, bridge stiffeners, transition stiffeners and extensions.
  • Study and analyze all inputs from client to prepare & include Structure information, Antenna details, Shelter information, Mount/strengthening structural modelling, connection drawing, Lease area details and Technologies.
  • Analysis of existing modifications for self-supporting towers such as half pipe attached to the leg members, member replacements and bracing changes.
  • Analysis of anchor bolts and baseplates for telecommunication structures.
  • Foundation design and analysis of various kinds of foundations such as isolated footing, mat footing, pile foundation etc.
  • Analysis of foundation modifications such as foundation jacketing and composite foundations.
  • Develop the excel tools for different types of manual calculations to be performed outside software being used.
  • Engineering review of construction drawings prepared by the CAD technicians.
  • Prepare BOM (Bill of Materials) and technical documentation for production.
  • Conduct design reviews and implement feedback for continuous improvement.

Knowledge required -

  • Good knowledge and working experience in Eurocodes / Australian codes and standards such as:
  • AS3995-1994
  • ANSI/TIA-222-G and ANSI/TIA-222-H
  • IBC2015
  • BS EN 1993-1-1
  • IS 875- Part III- 2015
  • IS 800 – 2007
  • Good knowledge & understanding of Telecom network mainly on Cell sites structures.
  • Strong Knowledge in Steel members, Mounting standards, Member connections, Bolts, Brackets etc.
  • Good to have knowledge in technological upgradation like 4G and 5G networks.
  • Hands on experience and exposure to Nokia, Huawei and Ericsson wireless platforms.

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